The VirtuDrop Process

From order
to delivered
here's how.

A structured, zone-based delivery service built for businesses and their customers. Clear steps, predictable timelines, no surprises.

At a glance
Daily order cut-off 8:00 PM
Pickup window 8:00 AM – 10:00 AM
Delivery timeline 1–2 cycles from pickup
Same zone rate TTD $40
Cross zone rate TTD $50
Online remittance Same evening
Cash remittance Weekly

Two paths,
one system

The same delivery connects a business client and their customer. Select your role to see your side of the journey.

1
📝 Register your business

Create your VirtuDrop business account. Once registered, your account is set up and you receive access to your client dashboard.

2
🔗 Get your unique delivery link

Every business client receives their own unique VirtuDrop link — for example virtuforms.net/virtudrop/delivery-form.html?business=your-business. This link is permanently tied to your account.

Share this link with your customers via WhatsApp, social media or email. They fill in their own delivery details — no manual order entry needed from you.
3
📋 Submit orders by 8:00 PM

All orders — whether submitted by your customers through your link or entered manually through your dashboard — must be confirmed by 8:00 PM daily to be included in the next delivery cycle.

4
Admin reviews and confirms

Each order is reviewed by the VirtuDrop team before a driver is assigned. The zone is confirmed or corrected if needed, and the order is added to the delivery schedule.

5
📦 Package collected

Packages are collected either the same evening after order confirmation, or the following morning between 8:00 AM and 10:00 AM. Packages must be ready by 10:00 AM or they move to the next cycle.

Pickup is free with no minimum quantity required.
6
🚚 Delivery runs on schedule

Deliveries are grouped by zone and completed within 1–2 delivery cycles from the date of pickup. Specific delivery times are not accommodated — all deliveries run within the scheduled window for that zone and day.

7
💸 You receive remittance

Once delivery is confirmed you receive the package amount minus the delivery fee. Online payments are remitted the same evening. Cash collected on delivery is returned weekly.

You can view all remittance records in your client dashboard, filtered by day, week or month.
1
🔗 Click your unique link

Your seller shares a unique VirtuDrop link with you. Clicking it opens a delivery form that is already tied to that business — no need to search for them or enter their details.

2
📋 Fill in your delivery details

Enter your name, phone number, and delivery address. You can share your location in two ways:

  • Paste a Google Maps link or use your current location — the system detects your zone automatically
  • Enter your address manually — street name and area are required
3
💳 Confirm payment details

Let the form know whether you will be paying cash on delivery, or whether you have already paid the seller online. This ensures the driver knows what to collect at your door.

COD payments can be made by cash or LINX at the point of delivery.
4
📲 Receive your tracking link

After submitting your order you receive a unique tracking link via WhatsApp. Click it any time to see your delivery status — no account or password needed.

Lost your link? Visit the Track Delivery page and enter your phone number and order ID instead.
5
📍 Driver contacts you on delivery day

On your scheduled delivery day the driver will reach out to confirm they are on the way. Please ensure you or someone is available to receive the package.

6
Delivery confirmed via WhatsApp

Once your package is delivered, the seller receives a WhatsApp confirmation. Your tracking link will show your order as Delivered.

Key policies
that keep things fair

A few important rules that apply to every delivery.

Cancellations

If a customer cancels before the driver attempts delivery, no charge applies. Please notify us as early as possible so the route can be adjusted.

🔄

Returns

Returns are treated as a full standard delivery, charged at the applicable zone rate. Returns run on scheduled days only — not on-demand.

📦

Package Limits

Maximum weight is 25 lbs per package. Oversized items are not accepted. Contact us before submitting if you are unsure.

🗺️

Route Planning

Routes are planned in advance and cannot be adjusted for last-minute changes. Specific delivery times are not accommodated for standard deliveries.

Ready to get started?

Structured delivery
starts here.

Register your business today and get your unique VirtuDrop delivery link — share it with customers and let the system do the rest.